Whenever there is inclement weather, citizens tend to understand why their power would go out.
But many people in Northern Davidson County were puzzled on Monday and Tuesday because they were without electricity for extended periods of time and the weather was sunny and clear.
Want to know more about what is happening in Davidson County? Support local journalism, subscribe to The Dispatch.
According to a Duke Energy online outage map, over 2,000 people in Welcome and parts of Lexington and Midway were without power for almost two days. That number had dropped to 600 customers by Tuesday morning although most customers had their electric service restored by Tuesday afternoon.
According to Logan Kureczka, media relations spokesperson for Duke Energy, on Monday there was a failure of one of the main transformers at a substation in the area. In order to restore service and make repairs, the power supply had to be moved to a portable transformer.
“A big part of the delay was getting the portable transformer in place,” said Kureczka.
It is unknown at this time what caused the failure of the transformer at the substation, but it is not believed to be because of an animal.
More:Town of Denton without power after snake catches substation on fire
Kureczka said as of Wednesday, power service to the area is still being provided by the portable transformer and crews are still making repairs on the main transformer at the substation She says hopefully repairs it will be completed within the next few days.
She said there may be slight disruptions in services once the electricity is taken from the portable transformer and returned to the substation when repairs are completed.
General news reporter Sharon Myers can be reached at sharon.myers@the-dispatch.com. Follow her on Twitter @LexDispatchSM.